When transferring the delivery function over to client personnel, we provide support in a number of ways. This support can involve curriculum briefings, one-on-one coaching to facilitation and teaching skills workshops. The most appropriate approach will depend on the knowledge, skills and experience of the individual trainer/facilitators taking over the delivery role. We typically recommend a four-step process to achieve trainer competency in skill-based training, facilitation skills and program delivery. This process includes:
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