Synet Group

Leaders and team members must consistently communicate and work with people who have a variety of interaction styles.

Seventy-five percent of the people we deal with are different than ourselves. It is important to be flexible and tailor speech, body language, and approach so that others become more open to listen and accept ideas. This is especially important in critical business situations, such as when you are selling, problem solving, working on a team, or providing customer service.

When you can spot cues and subtle differences in the way people interact, you can effectively deal with team members, employees, peers, and customers.

Your employees need this instrument if:

Individual differences get in the way of being completely productive

Rapport is missing between leaders and customers, employees, peers, and managers

The way in which messages are delivered often results in an unfavorable outcome

Team members and leaders miss opportunities to capitalize on employee strengths because they may not recognize them.

Profile outcomes:

Recognize your own style of interaction and use it to play on your strengths

Plan critical business interactions such as sales calls and customer meeting before they occur

Increase your chance at successful interactions by tailoring your approach to the style of others

Manage interpersonal tension by behaviorally flexing.

Instrument details:

Web driven: no paperwork to send or get lost

Customized reports with clear descriptions and diagrams about style preferences

Can be used as part of Influencing for Results program or integrated into other team settings

Also available as a paper-based self profile.

Logistics:

Minimum of five surveys must be completed for accuracy

Flexible pricing for volume profiles

Self-survey available.

Available languages:

English

German

French (in self-profiling only)